Need help?

Need help with your BharatJodii profile or membership? Our support team is here to assist you with registration, profile updates, membership queries, technical issues, and finding the right match. Reach out to us anytime, and we will be happy to help.

Toll Free Number

+91 9884384571

support@bharatjodii.com

Frequently Asked Question

You can call us at +91 9884384571 or email support@bharatjodii.com. Our customer support team is available Monday to Saturday, from 10:00 AM to 6:00 PM IST, and will be happy to help with any questions or issues.

Please share your registered mobile number along with a brief description of your issue. This helps our team understand your concern quickly and provide a faster resolution.

BharatJodii is operated by Matrimony.com Limited. Our registered office is located at No. 94, TVH Beliciaa Towers, Tower-2, 5th Floor, MRC Nagar, Chennai, Tamil Nadu – 600028.

If you wish to report misuse or file a formal complaint, email grievanceofficer@matrimony.com. Our Grievance Officer, Mr. Ajeeth Doss, reviews complaints and is available Monday to Saturday, from 10:00 AM to 6:00 PM IST.

First, check that your mobile number is entered correctly and that you have a stable network connection. Tap "Resend OTP" after a few seconds. If you still don't receive the OTP, contact our support team at +91 9884384571 or reach out to us on WhatsApp for assistance.

If you come across a fake or suspicious profile, report it through the app or contact us at +91 9884384571 or support@bharatjodii.com. Share the profile ID or relevant details so our fraud management team can investigate and take appropriate action.

Women's safety is a priority at BharatJodii. If you experience harassment or inappropriate behaviour, report the profile through the app or contact our support team by phone or WhatsApp. We will review your complaint promptly and take the necessary action.

You can permanently delete your profile by going to Settings in the app and selecting "Delete Account." If you need any help, our support team is available by phone or WhatsApp to assist you.

If your issue remains unresolved, you can escalate it by emailing grievanceofficer@matrimony.com. Please include your complaint details and any previous communication so your case can be reviewed thoroughly.

Membership payments on BharatJodii are non-refundable as per our Terms and Conditions. If you have any questions about your payment or membership, you can contact our support team at +91 9884384571 for assistance.

Frequently asked questions

Download the BharatJodii app, enter your mobile number, and verify it using the OTP. Then fill in your basic details like your name, age, education, profession, and location to create your profile.

You'll need to provide basic information such as your name, age, gender, location, education, profession, and a valid mobile number for OTP verification.

Yes. Parents or guardians can create and manage a profile on behalf of their son or daughter with their knowledge and consent.

Yes. You can update your profile details anytime by going to the Profile section in the app.

Open your profile, tap on the photo section, and upload a new photo from your phone. You can change your photo whenever you like.

Yes. You can create and use your profile without adding a photo. You can also upload or hide your photo whenever you're comfortable.

Your mobile number is verified through OTP during registration. Additional verification checks may also be carried out to improve trust and authenticity.

Verified profiles help create a safer and more trustworthy matchmaking experience. They also give members more confidence while connecting with potential matches.

Yes. Profile verification is required for everyone to help maintain genuine profiles on the platform.

Complete your profile, upload a clear photo, add your horoscope details, and keep your information updated. Complete profiles are more likely to receive responses.

Look for the verified badge on a profile. All members go through mobile number verification before using the platform.

Yes. You can filter matches based on your preferred religion and community.

Yes. You can use filters to find matches based on education, profession, and other preferences.

Use the location filters to search for matches from your preferred city or district.

Yes. You can filter profiles based on age, income, and other preferences to find suitable matches.

Yes. You can search for matches within your preferred community by using the available filters.

BharatJodii compares the horoscope details shared by members to help you find compatible matches based on astrological preferences.

Yes. If the member has added their horoscope details, you can view them with a paid membership.

You can add or update your horoscope details from the Profile section in the app.

Yes. You can filter profiles based on Nakshatra, Rashi, and other horoscope preferences.

Yes. If members have provided these details, BharatJodii includes them while showing horoscope compatibility.

Tap the Shortlist button on a profile to save it. You can view all your shortlisted profiles later in one place.

Open the profile you like and tap Send Interest. The member will receive your request.

The member can accept or decline your interest. If accepted, you can connect further based on your membership benefits.

You can check the Who Viewed Me section in the app to see members who have visited your profile.

With a paid membership, you can connect directly with your matches through phone calls or WhatsApp.

Upgrade to a paid membership to view contact numbers and connect directly with your matches.

Yes. Your phone number is not shared automatically. Only eligible members can access your contact details, based on your privacy settings and membership features.

Open the member's profile and tap Block. They will no longer be able to contact or view your profile.

You can continue exploring other matches. Keeping your profile complete and active can also help improve your chances of getting responses.

Yes. BharatJodii offers privacy settings that let you control what other members can see.

Paid membership lets you view phone numbers, access horoscope details, and connect with matches directly through calls or WhatsApp.

Free membership lets you create a profile and browse matches. Paid membership unlocks contact details, horoscope viewing, and direct communication features.

Yes. BharatJodii offers affordable membership plans designed for people from all backgrounds.

Yes. You can register, create your profile, and browse matches for free. A paid membership is only needed for premium features.

BharatJodii offers plans with different validity periods. You can check the latest plan details in the app before subscribing.

Yes. Widowed, divorced, and separated individuals are welcome to register and find a compatible life partner.

Yes. NRIs can use BharatJodii to connect with suitable matches in India and around the world.

BharatJodii offers profile verification, privacy controls, photo privacy, and reporting features to help women use the platform safely.

BharatJodii offers a simple, affordable, and easy-to-use matchmaking experience with verified profiles and features designed for serious marriage seekers.

Complete your profile, upload a clear photo, add your preferences, and stay active on the platform. This helps improve your visibility and responses.

Once you've found your life partner, you can deactivate or permanently delete your profile from the app.

Please check the BharatJodii app for the latest referral or rewards programs that may be available.

Need help?

Frequently Asked Question

How can I reach BharatJodii customer support?

What should I mention when contacting support?

Where is BharatJodii's registered office?

Who handles grievances or complaints about other users?

What should I do if OTP is not received on BharatJodii?

How can I report a fake or suspicious profile on BharatJodii?

How can women report harassment or misuse on BharatJodii?

How can I delete my BharatJodii profile permanently?

What if my complaint was not resolved by the support team?

How do I get a refund for my BharatJodii membership?

Frequently asked questions

How can I create a profile on BharatJodii?

What details are required during registration on BharatJodii?

Can I create a profile for my son or daughter on BharatJodii?

Can I edit my profile details after registration on BharatJodii?

How do I upload or change my profile photo on BharatJodii?

Can I use BharatJodii without uploading a photo?

How do I verify my profile on BharatJodii?

Why is profile verification important on BharatJodii?

Do both men and women need profile verification on BharatJodii?

How can I increase responses to my profile on BharatJodii?

How do I know if a BharatJodii profile is genuine?

Can I search for matches by religion on BharatJodii?

Can I search profiles based on education and profession on BharatJodii?

How do I search matches by city or district on BharatJodii?

Can I filter matches by age and income on BharatJodii?

Does BharatJodii support community-based matchmaking?

How does horoscope matching work on BharatJodii?

Can I view the horoscope before contacting a match on BharatJodii?

How do I add my horoscope to my BharatJodii profile?

Can I search for matches based on star sign (Nakshatra) on BharatJodii?

Does BharatJodii check for Mangal Dosham or Naga Dosham in horoscope matching?

How do I shortlist profiles I like on BharatJodii?

How do I send interest to a profile on BharatJodii?

What happens after sending interest to a match on BharatJodii?

How do I know if someone has viewed my BharatJodii profile?

Can I chat directly with matches on BharatJodii?

How can I view phone numbers of matches on BharatJodii?

Can I receive calls from matches without revealing my phone number on BharatJodii?

How do I block a profile on BharatJodii?

What should I do if a profile does not respond on BharatJodii?

Can I hide my online activity from others on BharatJodii?

What are the benefits of paid membership on BharatJodii?

What is the difference between free and paid membership on BharatJodii?

Are BharatJodii paid plans affordable for everyone?

Can I use BharatJodii without purchasing a membership?

How long does a membership plan remain active on BharatJodii?

Can widowed or separated users register on BharatJodii?

Can NRIs use BharatJodii to find matches?

How can women safely use BharatJodii?

How is BharatJodii different from other matrimony apps?

How can I improve my chances of finding the right match quickly on BharatJodii?

What happens to my BharatJodii profile after marriage?

Does BharatJodii offer a refer and earn program?